Privacy Policy 100cuxi
100cuxi cares about the security of your personal information. This policy clearly explains how we collect, store, use and protect your data as a registered player on our platform.
Our Commitment
Data Protection at the Highest Level
Every technical measure and operation we carry out is designed to keep your information safe at all times.
Personal Data Encryption
All information you send us — your name, email, mobile phone number and payment details — is encrypted using 256-bit SSL protocols. This data is never stored in plain form or shared without your consent.
Financial Transaction Privacy
Your deposit and withdrawal records via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and crypto assets such as USDT, BTC and ETH are stored with strict access controls. Only authorised staff may view this information.
Player Account Control
You have full control over your 100cuxi account. Players can update personal information, request a copy of the data we hold, or contact 24/7 support via live chat for any privacy-related enquiries.
Secure Server Infrastructure
The 100cuxi platform operates on server infrastructure that meets international security standards. Data is backed up regularly and layered protection systems are in place to prevent unauthorised access.
No Sale of Data to Third Parties
100cuxi does not sell, rent or disclose players' personal information to third parties for marketing purposes. Any sharing of data only occurs when required by law or to complete a transaction you have requested.
International Licence Compliance
As a platform operating under an international licence, 100cuxi complies with data protection requirements set by regulatory bodies. This includes identity verification (KYC) to ensure the safety of the player community.
Official Document
Full Privacy Policy Terms
By registering an account or using any 100cuxi service, you are considered to have read, understood and agreed to the terms of this Privacy Policy. Please read it carefully before using our platform. This platform is only for users aged 21 and above.
Definitions and Scope of This Policy
This Privacy Policy is issued by 100cuxi ("we", "our platform") and applies to all users and registered players ("you") who access or use the 100cuxi website. This policy describes our practices regarding the collection, use, disclosure and protection of personal information you provide to us.
The scope of this policy covers all channels through which you interact with 100cuxi, including account registration, login, deposits and withdrawals, participation in promotions, communications with our customer service team, and use of all gaming products offered on this platform.
Information We Collect
In carrying out its operations, 100cuxi collects the following categories of information from players:
- Identity information: Full name, date of birth, identification card number (MyKad), residential address, mobile phone number and email address.
- Account details: Your chosen username, encrypted password, and login history.
- Financial information: E-wallet account numbers (Touch 'n Go, DuitNow, Boost, ShopeePay), bank information for FPX transactions, and crypto wallet addresses for USDT, BTC and ETH. We do not store credit or debit card numbers directly.
- Gaming activity data: Betting records, game history, winnings and bonuses received including the 120% welcome bonus of up to RM300.
- Device and technical information: IP address, browser type, device type, operating system, and cookie data.
- Communication records: Copies of live chat conversations, emails sent to [email protected], and any feedback you provide to our support team.
Purpose of Collecting Information
The information we collect is used exclusively for the following purposes and will not be used outside this scope without your consent:
- Processing account registration and verifying player identity in line with KYC (Know Your Customer) requirements under our international licence.
- Enabling deposit and withdrawal transactions to run smoothly. Withdrawals are typically processed within 15 minutes to 2 hours.
- Keeping your account secure and protecting you from unauthorised access.
- Contacting you regarding your account status, promotions you are eligible for, or important updates about the platform.
- Providing 24/7 customer service in Malay and English via live chat and email.
- Complying with legal obligations and applicable regulatory body requirements.
- Preventing fraud, money laundering, and activities that violate the platform's terms of use.
- Improving your gaming experience through anonymised data analysis for service improvement purposes.
Disclosure of Information to Third Parties
100cuxi respects player privacy. We do not disclose your personal information to any third party except in the following limited circumstances:
- Payment processors: E-wallet providers and the FPX platform used to process your financial transactions. They only receive the information needed to complete those transactions.
- Legal compliance: When we are required by court order, police warrant, or direction from a legitimate regulatory body to disclose certain information.
- Fraud prevention: In cases of suspected fraud, money laundering or criminal activity, relevant information may be shared with the appropriate authorities.
- Technical service providers: Companies that help us run platform operations, subject to strict confidentiality agreements.
Data Retention and Deletion
Your personal information is kept for as long as your account is active or for as long as it is needed to fulfil the purposes set out in this policy. We also retain certain records for a longer period when required by law or regulatory requirements.
If you request closure of your 100cuxi account, we will begin the process of deleting your personal data within a reasonable period, except for records that must be retained to meet our legal obligations. Financial transaction information may be retained for a longer period in accordance with international financial control requirements.
Cookies and Tracking Technologies
The 100cuxi website uses cookies and similar technologies to improve the user experience. Cookies are small files stored on your device when you visit our website. They are used to:
- Maintain your login session so you do not need to enter your password repeatedly.
- Save your personal preferences on the platform such as language and display settings.
- Analyse website usage patterns anonymously for continuous improvement.
- Keep your account secure by detecting unusual login activity.
You can manage or disable cookies through your browser settings. Please note that some platform functions may not work properly if cookies are fully disabled.
Information Security
100cuxi implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, accidental disclosure, alteration or destruction. These measures include:
- Encryption of data during transfer (in-transit) using TLS/SSL protocols.
- Encryption of data during storage (at-rest) on our servers.
- Role-based access control for internal staff.
- Continuous system monitoring and regular security audits.
- Cybersecurity training for all staff who handle player data.
- Two-factor authentication (2FA) available for player accounts.
Cross-Border Data Transfers
As an online platform operating under international licensing, some of our infrastructure and service providers may be located outside Malaysia. In such cases, your personal data may be transferred to other countries. We ensure that any such transfers are carried out with adequate safeguards in line with international privacy standards.
Amendments to This Policy
100cuxi reserves the right to amend this Privacy Policy at any time. Any material changes will be communicated to you via email or a clear notice on our website before the changes take effect. Continued use of the platform after notice has been given is considered acceptance of the updated terms.
We encourage you to review this Privacy Policy page periodically. The "Last updated" date shown at the top of this page indicates the latest version currently in effect.
How to Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact our team through the following channels:
- Live Chat: Available 24/7 directly on the 100cuxi website in Malay and English.
- Email: [email protected] (responses in Malay and English)
Our customer service team will make every effort to respond to your privacy-related enquiries promptly and thoroughly.
Your Rights
Player Rights Regarding Personal Data
As a 100cuxi player, you have certain rights concerning the personal information we hold about you.
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Update information that is inaccurate or incomplete.
Right to Erasure
Request deletion of your data within the limits permitted by law.
Right to Restriction
Restrict the processing of your data in certain circumstances.
Right to Portability
Receive your data in a machine-readable format.
Right to Object
Object to the processing of your data for specific purposes.
To exercise any of the above rights, contact the 100cuxi support team via live chat or email at [email protected].
FAQ
Questions About 100cuxi Privacy
Join the 100cuxi Community
Play with Assured Privacy
Register a 100cuxi account today and experience an online casino platform that puts your data security first. A 120% welcome bonus of up to RM300 awaits you as you start your safe and responsible gaming journey.
For players aged 21 and above only. Bet within your means.